Past Projects Highlights

Pair (2023)

Large language models have the potential to be powerful assistants for government officers, capable of helping with a broad range of writing, research and operational tasks. However, there are significant challenges in using them for government work today, including data security issues and a lack of government context.

Pair is a large language model-powered assistant for government officers that allows safe and productive use of large language models within government systems.

Scribe (2024)

Scribe is an AI-powered tool designed to streamline meeting note-taking for public sector teams. It automatically transcribes discussions and extracts key action items and decisions, saving time and ensuring accuracy. Integrated with existing collaboration tools, Scribe helps teams focus on what matters most, improving productivity and decision-making across government agencies.

KampungSpirit (2024)

KampungSpirit.gov.sg is a secure, trusted crowdfunding platform to quickly raise donations for essential items and services the underprivileged urgently need. Each item is listed by verified social workers, purchased brand new by KampungSpirit once fully funded, and delivered by merchants. It also provides a public ledger for transparency.

CalSG (2023)

Citizens book appointments with government agencies all the time, but each of these agencies has its own custom appointment booking system. This means that every single public-facing agency has to spend time and money to build and maintain its own system, and the quality of these systems can vary significantly.

We wanted to build a tool for public officers to easily publish time slots which others could then book using a public link. From our research on existing appointment booking systems, this tool also had to include form-building capabilities so that officers could collect relevant information (e.g. name, reason for appointment) along with the appointment booking.

During the project, we realised that if this tool was accessible to all public officers, they could also use it internally, e.g. to book time slots for meetings or shared facilities.

Plumber (2023)

Plumber is a no-code tool that lets public officers create custom, automated workflows to handle various daily tasks, so they can focus on more important work. Plumber supports seamless integrations between a growing number of government and commercial services.

EventSG (2023)

EventSG aims to increase the targeted citizen pool for government events while decreasing engagement fatigue for citizens. It starts with data collection through attendance, reducing event day ops overhead for the government. Also known as EngageSG.

OGP Design System (2022)

OGP Design System is a comprehensive, accessible design framework that ensures visual and interaction consistency across Open Government Products' digital services. Built on React and ChakraUI, it provides reusable components and patterns that reduce duplicate work while maintaining high accessibility standards.

The system allows product teams to focus on solving user challenges rather than recreating basic components, ultimately delivering a more cohesive experience across government digital services.

UnboringSG (2022)

UnboringSG is a website and browser extension that helps residents discover interesting things to eat, do, and learn in Singapore. It transforms new browser tabs into windows of inspiration, displaying curated activities from Singapore Tourism Board's content hub and crowdsourced recommendations.

The platform challenges the perception that Singapore is 'boring' by making local discoveries effortlessly accessible, without requiring users to download additional apps or actively search for activities.

AskGov (2021)

AskGov is a Q&A platform that allows members of the public to ask questions and receive answers from government agencies. It was first launched as HelpGovSG in 2021, and has since iterated to the new AskGov that we see today.

Redeem (2020)

RedeemSG is a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also bridges merchants and residents for effortless acceptance and spending of Government-issued vouchers.

Scamshield (2020)

ScamShield, developed by Open Government Products with Singapore Police Force and National Crime Prevention Council, is a suite defending against scams. Its iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

Go.gov.sg (2019)

GoGovSG is the official link shortener for the Singapore Government and allows public officers to easily create trusted links to share with citizens. ForSG and ForEduSG, sister products of GoGovSG, are official link shorteners for public healthcare and education institutions.

Postman (2019)

Postman is a simple, secure messaging system for government agencies and officers to send official communications to members of the public by SMS or email. Emphasising legitimacy, reliability, and accessibility, Postman caters to the government’s diverse communication needs, while serving as a trusted way for the public to receive official messages.